Change Management How Strong Kickoff Meetings Shape Project Culture Kickoff meetings are often treated as routine, but they play a critical role in how a project takes shape. The way they are structured and delivered sets early expectations for clarity, ownership, and how the work will move forward.
Operations & Optimization Using SBAR to Improve IT and Clinical Communication Miscommunication between IT and clinical teams often leads to delays and frustration. Using a familiar framework like SBAR can bring structure to these conversations, helping both sides share the right information and resolve issues more efficiently.
Change Management Communicating an Urgent Change There are times that require an IT change be put in place rapidly. Providing notice to end-users must have both brevity and clarity. Here are the 6 elements to include.
Change Management How to Align Individual Staff Goals with IT Initiatives Health systems present us with an incredibly diverse and intelligent ecosystem. With the continuous introduction of more technology, why not leverage this to improve cross-team communication?
Operations & Optimization Leveraging Technology to Improve Healthcare Efficiency Healthcare technology has brought along high hopes for more patient-centric workflows; process efficiencies; and improved job satisfaction for staff. So why does it seem that instead of more time focused on patient care we are spending more and more time with a computer screen?
Change Management Motivating Teams with Detailed Objectives Mobilizing a team to work collaboratively towards a goal requires that they understand what it is they are working to do. By not understanding the details in advance, you may not end up exactly where you hoped you’d be. ....
Change Management How to Evaluate a Workaround (Part 2 of 2) A closer look into technology workarounds in healthcare. This post focuses on some key questions when evaluating workaround to determine if its a positive or negative.
Change Management Workarounds in Healthcare Technology (Part 1 of 2) A closer look into technology workarounds in healthcare. This post focuses on some of the key reasons end users develop workarounds as well as some of the unanticipated impacts that should be considered.