Planning and Opportunities How to Set Meaningful Goals Are there key characteristics we should include to set goals that are motivating? Will these same principles help us stick to them longer?
Operations and Optimization LOINC ® and SNOMED CT ® - Why they're Better Together. To improve interoperability in healthcare it's important to consider coding standards. For clinical measurements and observations can we use just one?
Operations and Optimization ICD, DRG, CPT ... What are they all for? With the number of codification systems used in healthcare it can be hard to keep track of what they are all for. ICD, DRG, CMG, CCI, CPT ....
Education and Support Communicating with the IT Help Desk Why do we all dislike calling the IT help desk so much? Here are 5 principles that can make life a bit easier when reaching out for help.
Education and Support How to Align Individual Staff Goals with IT Initiatives Health systems present us with an incredibly diverse and intelligent ecosystem. With the continuous introduction of more technology, why not leverage this to improve cross-team communication?
Operations and Optimization Leveraging Technology to Improve Healthcare Efficiency Healthcare technology has brought along high hopes for more patient-centric workflows; process efficiencies; and improved job satisfaction for staff. So why does it seem that instead of more time focused on patient care we are spending more and more time with a computer screen?
Change Management Motivating Teams with Detailed Objectives Mobilizing a team to work collaboratively towards a goal requires that they understand what it is they are working to do. By not understanding the details in advance, you may not end up exactly where you hoped you’d be. ....
Project Execution Procurement Requests - What do all those acronyms mean? The procurement process for healthcare technology involves many different request types. (e.g. RFI, RFP, RFQ, RSO, NRFP, etc….) Let’s take a closer look at what all those acronyms stand for.
Change Management How to Evaluate a Workaround (Part 2 of 2) A closer look into technology workarounds in healthcare. This post focuses on some key questions when evaluating workaround to determine if its a positive or negative.
Change Management Workarounds in Healthcare Technology (Part 1 of 2) A closer look into technology workarounds in healthcare. This post focuses on some of the key reasons end users develop workarounds as well as some of the unanticipated impacts that should be considered.
Workflow / Process Design Thinking Outside the Box - How to Generate Ideas We are constantly asked to do more with less. In the digital age, it’s more important than ever to be able to think outside the box. Here are some exercises to get the ideas flowing.
Change Management What does the Term Interoperability Mean in Healthcare? How do we define the various stages of interoperability? And for healthcare, which stage are we looking to achieve?
Workflow / Process Design Can we Observe Healthcare Workflows the Same way we Watch Football? Could we shadow healthcare workflows with the same mindset we have watching sports? Let's take a look at some of the benefits that come from shadowing clinical workflows over time.
Project Execution How to Set up a Pilot Project The "fail fast, fail often" mantra is not something most feel comfortable embracing in healthcare. What are some ways we can evaluate potential IT solutions without introducing unnecessary risk?
Planning and Opportunities How to Present a New Idea so People will Listen Why does it sometimes feel like the best ideas get stuck in the process and never find their way up to the people who can make them happen?
Education and Support How to Incorporate IT Applications into a Culture of Continuous Learning Would you be willing to invest a few minutes of time to learn something new to save 6 seconds for each patient you see? Here are 4 ideas to incorporate continuous IT learning into your organization.
Planning and Opportunities Don't Let IT Projects Catch You Off Guard How do we stop IT projects from sneaking up on us? Are there processes that can be put in place to help manage the requests?
Project Execution Common Types of Application Testing In healthcare, it’s critical to have a strong quality assurance process in place for all technical changes. Not only to find issues with computer code, but also to reduce the risk of unanticipated issues for end users. What kind of testing should be done?
